Job Description
· Lead role in the creation of the microfinance operations plans;
· Management of lending (microfinance) operations to a high standard
· Management of Operations’ goals, objectives, and budget to support the achievement of the
Overall organizational mission;
· Analysis of competition, products and processes on an ongoing basis
· Act as the main quality controller in client selection, portfolio quality management, product and
Processes, client protection, area selection and other aspects of operations
· Ensure full compliance with the existing policies of the company, especially the Operations
· Develop new cost effective marketing strategies to improve outreach.
· Oversee credit and risk control’s policy adherence in operational areas.
· Support recruitment function for operations team.